We're here to help.
If you have a question about an order, product, shipping, or anything else, please use the contact form below.
To help us assist you more efficiently, please include your order number if your message is related to an existing order.
We aim to respond to all customer inquiries within 1–2 business days.
Thank you for reaching out to SoftKnot Collection.
Terms and Policies
Legal Notice
Privacy Policy
Terms of Service
Shipping Policy
Refund Policy
Meet Our Team
Founder & Creative Director
Chamodi is the founder of SoftKnot Collection. She leads our product designs, creative direction, handmade production, and custom orders.
Navodya Buddhika
Marketing & Social Media
Navodya manages our marketing and social media, helping customers discover SoftKnot Collection and stay connected with our handmade work.
Every message, order, and interaction means a lot to our small business.
Thank you for choosing SoftKnot Collection and supporting handmade craftsmanship.
SoftKnot Collection
Handmade with care, created with heart.
