Contact SoftKnot Collection

Have a question about an order, product, shipping, or a custom request?
We're happy to help.

Business Information

Business Name: SoftKnot Collection
Based in: Sri Lanka 🇱🇰

Email Us
hello@softknotcollection.com

Phone: +94 74 2027 260

Business Address:
Based in Sri Lanka. D 340/1, Malwaththa Road ,Kithulgala

We usually reply within 1–2 business days.

Order Support

Already placed an order? Please include your order number in your message so we can assist you faster.

For order-related questions, please provide as much information as possible so we can resolve your request efficiently.

Custom Orders

Want a different color, size, or design?

We'd love to hear your idea. Contact us with your requirements or an inspiration photo, and we'll do our best to help.

International Shipping

SoftKnot Collection is based in Sri Lanka and ships selected handmade products internationally.

For shipping questions, please contact us before placing your order if you need help confirming delivery options for your location.

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Thank you for supporting SoftKnot Collection and handmade craftsmanship. 🤍

Custom Orders

Get in Touch

Terms and Policies

Legal Notice

Privacy Policy

Terms of Service

Shipping Policy

Refund Policy

Meet Our Team

chamodi sanduni

Founder & Creative Director

Chamodi is the founder of SoftKnot Collection. She leads our product designs, creative direction, handmade production, and custom orders.

Navodya Buddhika

Marketing & Social Media

Navodya manages our marketing and social media, helping customers discover SoftKnot Collection and stay connected with our handmade work.

Thank You for Supporting Handmade

Every message, order, and interaction means a lot to our small business.

Thank you for choosing SoftKnot Collection and supporting handmade craftsmanship.

SoftKnot Collection
Handmade with care, created with heart.
SoftKnot Collection